Q1.What is a Digital TV?
Q2.What is the standard which my country is adopting?
Q3. Can my digital receiver be used in other countries?
Singapore is adopting DVB-T standard, a DVB-T receiver can be used in any countries which is adopting the same standard as Singapore.
Q4. What are the channels which I can receive via a digital receiver?
You can receive Channel 8, Channel 5 , TVMobile and CNA channels in Singapore.
Q5. What is the difference between Single and Dual Tuner Receiver?
We recommend a single tuner receiver for home usage. If you are installing in a vehicle, a dual tuner receiver will provide you with a clearer picture quality and lesser interference while on the move.
Q6. Why is it that I've encountered weak signal or no signal in certain part of the Island and indoor?
Signal is weak if you are indoor, therefore, we advise that you should place the antenna near to the window. As such , eastern part of Singapore such as Katong, East Coast, Changi, Pasir Ris and Sengkang will encounter weak signal since they are situated far from the transmission station. Sometimes, signal will also be blocked by tall buildings. However, such problem will be resolved when our Digital Broadcasting Network is fully mature with
a wider coverage. You can
click one
TVMobile's link on the
current infrastructure.
Q7.Where can I purchase your DTV receiver?
Q8. What are the charges that I need to pay apart from the DTV receiver?
Currently, all Digital
Programmes are Free-To-Air (FTA).
What you've to pay is the
purchase and installation of
the receiver onto your
vehicle.
Q9. Is there a warranty for the receiver?
All our receivers and products come with a 1 year warranty from the date of purchase. Please remember to send in your warranty card after your purchase. Do spend some time to go through our terms and conditions for our warranty.
Q10. What should I do if I encounter problems on the receiver?
Pls contact our hotline at 6747
2080.
